Having the right supplier network is almost as important as having a wide customer network. At METALEXTRA, we consider three important characteristics that a vendor should have;
1. Mutual interest in mind. Too many times suppliers put profit over what their customer really needs. A good vendor should know that satisfying the customer’s needs is the basis for a healthy, profitable relationship that can benefit both sides.
2. After sales service. Finding a supplier that is responsive and can help you out when in need, whether you need to quote a job quickly, have a new project or certain problem with your machine, a dependable service is key to keep your business productive and efficient.
3. Consistency at reasonable price. Although less important than the first two features, finding a vendor that can supply quality material at a decent price is key to keep your machine shop profitable. Your supplier network determines how quickly you can turn around a job at competitive pricing, a decisive factor that can make or break your business!