These Privacy policy & Data Information statement, shall govern the use of website which is owned, managed and operated by PT Indonesia Surya Sejahtera. The Privacy policy & Data Information statement shall be interpreted in its true form which is in English. If in doubt or in any scenario, customers, users, partners, and the general public should wish to interpret this statement into other languages, the English interpretation shall prevail. By using this Site, you accept these conditions in full.

We at (“we”, “us”) recognize the importance of privacy and confidentiality of personal information. This Privacy Policy sets out the ways in which collects, uses and discloses information in connection with its operation of the Platform including personal information about Platform visitors and representatives and employees of Buyers (“you”). 

This Privacy Policy also applies to the use of our Platform via a mobile device, either through mobile applications or mobile-optimized websites. For details of the personal information that we collect when you use or interact with other Metalextra services, please refer to the applicable Privacy Policy to those services.

If you have any questions or concerns about the use of your personal information, then please contact us using the contact details provided in the section “CONTACT US” at the bottom of this Privacy Policy. All capitalized terms not defined in this document shall have the meanings ascribed to them in the Terms of Use for the Platform, which can be found.


This policy describes the information practices of PT. Indonesia Surya Sejahtera as it relates to website, which is managed and operated by PT. Indonesia Surya Sejahtera. This does not apply to information PT. Indonesia Surya Sejahtera might collect on other sites or in other forums, including by email or offline.

PT. Indonesia Surya Sejahtera shall commit to ensuring that all personal information provided in the Site is protected and ensure the use of information collected is accordance with this Privacy Policy.


Everyone may access, view, and perform transactions on the Site. PT. Indonesia Surya Sejahtera will collect information provided by companies and Site visitors that purchase products from this Site. This information may includes:

  • Contact information (name, address, IPs, geolocation, devices, IMEI, browser, electronic mail address, contact number, date of birth)

  • Company information (company name, the person in charge, tax registration, line of business)

  • Shipping information (shipping address and contact)

PT. Indonesia Surya Sejahtera also collects general data pertaining to each Site visitor, including but not limited to, the tracking codes, the length of time spent and the pages accessed while visiting the Site, and content of the communication that is sent to our customer service representatives.

PT. Indonesia Surya Sejahtera shall consider all information and the changes provided in the Sites are valid. In the event such information provided is not valid, PT. Indonesia Surya Sejahtera shall not be responsible for any consequences might occur.


PT. Indonesia Surya Sejahtera collects information directly from Site visitors when you register on this Site, participate in a survey, fill out a form requesting information from us, and communicate with our customer service representatives.

We at also collect data and information provided or purchased from third party information provider.



When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We share your data with search engine companies such as Google, Microsoft, Yahoo and Automattic through search engine search and their browser and server host and services.


If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Visitor comments may be checked through an automated spam detection service.


PT. Indonesia Surya Sejahtera will use information that is collected in the Site for the following purposes:

  • To respond to your request or inquiries

  • To fulfill your orders

  • To understand the use of the Sites, improve the content of the Sites, improve our products and services.

  • To give notifications of site changes, new products and services, and for any other legitimate and lawful business purpose, including notifying you of changes to this Privacy Policy, Terms and Conditions, Return Policy and other terms that may impact your use of the Site.

  • To recognize our users and better understand our audience, customers and website visitors.

Regarding our promotional e-mail, you may unsubscribe from receiving marketing information by unsubscribing in the Site. You may change it at any time according to your preferences.


PT. Indonesia Surya Sejahtera will not disclose information that is collected in the Site to any third party, except when any one of the following applies:

  • PT. Indonesia Surya Sejahtera outsources to a third party with whom PT. Indonesia Surya Sejahtera shall make a non-disclosure agreement such as carrier companies, financial institutions, and others who perform services on our behalf.

  • PT. Indonesia Surya Sejahtera is required by law to do so.


PT. Indonesia Surya Sejahtera works closely with reliable financial institutions to provide for the security of payment transactions. In addition, PT. Indonesia Surya Sejahtera will put in place procedural and technical standards to protect the security of our Site and all information collected. However, we encourage you to take affirmative steps to protect yourself online, including ensuring that any online account information you have remains secure.


For purposes of providing preferences and your conveniences, the Site may contain links to other sites that are not owned, maintained, operated, or endorsed by PT. Indonesia Surya Sejahtera and not subject to the same policies. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites. PT. Indonesia Surya Sejahtera does not control these third parties and shall not be responsible for any use of information you provide in their sites. To learn more about their activities, please visit their websites and learn the privacy policies.


We may change our Privacy Policy from time to time due to changes in the relevant and applicable legal or regulatory requirements, changes in our business, or in our attempts to better serve our customers. Notice of any material changes will be provided on the Site. Please check the Site periodically for updates. Policy updates shall be effective on the date the change is posted on the Site. By continuing to use the Site afterward, you agree to the terms of the updated policies.


The terms and conditions of this Privacy Policy are subject to the law in the territory of the Republic of Indonesia.

Semper fidelis + Management of PT. Indonesia Surya Sejahtera

Last updated: 11/05/2020